Welcome to Pawpea.com! We understand that getting your items quickly and in perfect condition is important to you. That’s why we have clear and straightforward shipping policies. Please read the following information carefully to understand our practices and what you can expect when ordering from us.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on the shipping option you choose:

• Standard Shipping: Typically takes 3-5 business days.
• Expedited Shipping: Usually arrives within 1-3 business days.
• International Shipping: Delivery times vary by destination, typically 7-21 business days.

Please note, these are estimated times and actual delivery can vary based on factors outside of our control.

Shipment Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Pawpea.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Pawpea.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently ship worldwide. Shipping charges and available service will vary based on package weight and country of destination. Please note that international orders may be subject to additional customs clearance charges which Pawpea.com is not responsible for. We recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Thank you for shopping with us at Pawpea.com. If you have any questions or concerns about your order or this Shipping Policy, please contact us at thepawpea@gmail.com.